Design tickets vary from state to state, as to the level of information (if any) a utility owner is required to supply a designer, and the time frame in which it has to respond. There are generally no penalties enforced if an owner does not respond, which is common. The end result of information received via a design ticket is typically a mix of field marks and utility records, often not complete. Feedback from the design community has not been favorable. A design ticket WILL NOT contain any data regarding Underground Storage Tanks (UST’s), abandoned utilities or empty duct systems, to name a few items that are critical to identify before construction. The money invested in hiring a private utility locating firm more than pays for any delays in receiving utility information as well as the accuracy and completeness of the utility information.
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